Terms and Conditions

The dull stuff but nonetheless important. Please take time to read the terms and conditions of our activity and service policy. We do our best to be as reasonable as possible.

These terms and conditions govern how Syzygy Ecosports (hereafter referred to as ‘We’, ‘Our’, or ‘Company’) operates. We aim to deliver a safe, enjoyable, and exceptional water-based adventure experience. It is important for all participants to acknowledge that there is an element of risk associated with any outdoor activity.

Booking and Payments

  • All bookings can be made online or in person, and payment can be made via Bank Transfer, Cheque, UPI Wallets, Cash or Card.
  • A booking is confirmed when we receive a non-refundable deposit that secures your place. Please see our Cancellation and Refund Policy for more information.
  • The final balance payment is due at least 14 days prior to your activity.
  • Once the booking is confirmed, we will send a confirmation to the customer via the method chosen at the time of booking.


  • We reserve the right to change the venue, postpone, or cancel any trip if we believe water or weather conditions could compromise safety.
  • We provide necessary instructions, experienced guides, and maintain high safety standards to minimize risk. Yet, participation involves inherent risks and dangers. You agree to participate in our activities out of your own free will and with an understanding of these risks.

Insurance and Liability

  • Even though Syzygy Ecosports carries full Public Liability Insurance, it is recommended that participants obtain sufficient insurance coverage for loss of personal items and potential damages.
  • We are not liable for claims arising because of issues covered by insurance companies. Also, we are not responsible for the loss or damage to your personal belongings during the activity.


By signing the Release Agreement at the time of booking or participating in our activities, you agree to honour and abide by our terms and conditions. You acknowledge that all the participants in your party are aware of these terms and conditions.

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